**********, excessive charges re VAT and premium text messages

Billing issues yet again. My contract amount is R499.00. This amount has always included VAT. This month VAT was added over and above the contract amount. Kindly reverse this and credit my account. Further I have not used premium rated text messages yet an amount of R26 appears on my bill. Kindly refund. As per my last message to Vodacom, I called the service provider you told me to call, and Princess informed me that the charge from the short code that charged it had been discontinued 4 years ago. I thus advised you that this was a ********** charge. Kindly escalate this to the CEO’s Office without delay. This is the 3rd month of overcharges and spurious charges from Vodacom.