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On the 3rd October 2021 I was called by an agent from Vodacom he told me about a promotion they have that they give to loyal Vodacom customers. I told him I don't want any additions to my contracts and don't want my current contracts to have any ammendments. He the told me it won't be even towards the end of the call I stopped him as I told him this sounds like I'm being **** to siga new contract he the re explained his lies that it is not and he ******* and pressured me to agree as he said the only answer he needs is yes. The next day I called Vodacom directly to cancel this contract and I received a quotation letter the lady who helped me wanted to transfer me to sales and she told me she could not as the line is busy. She then promised that she will escalate this. I didn't get a call back from Vodacom and I **** another call this time I asked to be transferred to Sales sales took my complaint and transfered me to Promotions and promotions told me they have canceled the contract. Still a day later a driver comes to deliver the Sim card witch I told him I have canceled this and I don't need it. A day later I am caleed to fined out why I sent the driver back with the Sim card. Now what upsets me Vodacom calles me again today to find out if the driver came trough?

Why am I so pressured to taking a contract I don't need? Why was it easy for the agent to **********ly process a contract on my name and it's hard to reverse it?

I amd extremely unhappy and disappointed with Vodacom lately as a Month ago I went to upgrade my contract I wanted a laptop on the amount it was advised and I was told I can't get it on that amount and today I am paying about R300.00 more on that contract. Why is that the sales agents at Vodacom pushes more revenue that what the client wants they call use velued customers yet they suck money from us with what we don't need.