BP
Brett P

1 reviews | Active since Mar 2012

11 Feb 2021, 10:40

********** deductions and false advertising.

Vodacom, I was sold a Red Vip+ contract and informed of anual upgrades. This is a ********** claim, I have also tried canceling my handset insurance but I'm still billed monthly. I intend to move my contract when it expires in a few months. I doubt even if offered an upgrade and reimbursed all my insurance premiums that you could convince me to remain a customer of yours. I'm highly disappointed after being a customer for many many years.

0
Replies (1)
Vodacom
Vodacom's reply11 Feb 2021, 11:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team