BP
Brett P
1 reviews | Active since Mar 2012
11 Feb 2021, 10:40
********** deductions and false advertising.
Vodacom, I was sold a Red Vip+ contract and informed of anual upgrades. This is a ********** claim, I have also tried canceling my handset insurance but I'm still billed monthly. I intend to move my contract when it expires in a few months. I doubt even if offered an upgrade and reimbursed all my insurance premiums that you could convince me to remain a customer of yours. I'm highly disappointed after being a customer for many many years.
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Replies (1)Vodacom's replyOfficial
11 Feb 2021, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Feb 2021, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
