1 reviews | Active since Jan 2018
********** debits going off my account
I did not have any vodacom contract and out of the blue I get an sms from with a stop order debit going off my account. Upon querying this would vodacom the consultant could not pick up anything on their side. I had to phone the bank to put an immediate stop. Only to see the bank reversed the amount another debit went off my account again but with a different reference number. This is ********** how the hell did vodacom not do background and verification checks. Up till now no one at vodacom has contacted me.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
