VM
Vida M
1 reviews | Active since Sept 2022
27 Sept 2022, 12:23
********** debits for a lost device
Vodacom, it has been morethan two months since I reported my phone lost, and yet you continue to debit my account - even yesterday, Sept. 26, 2022 my account was debited, yet I do not have that phone anymore - it is lost Please stop giving me so much grief for a cheap device My question is: if the device is lost, what are you debiting the account for?
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Vodacom's replyOfficial
27 Sept 2022, 14:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Sept 2022, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team