1 reviews | Active since Dec 2015
********** debiting by debit order
Since 2015-09-11 I have been **********ly debited monthly by Vodacom for a cellphone account that does not belong to me and of which I have no knowledge. The ********** cell phone number is ..., for an additional R758.99. I immediately informed Vodacom telephonically but have received no positive response to date.<br> <br> I have attempted to resolve the issue on numerous occasions with the following reference numbers and people names have been issued by Vodacom on various occaisions:<br> .....<br> <br> To date, there has been no response other than occasional sms stating that somebody tried to contact me without success. This is an absurd, ridiculous excuse since they own the network. I currently am in debt, including my time of over R24000.
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Regards
Consumer Website Team
Best regards,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
