1 reviews | Active since Nov 2016

16 Nov 2016, 10:28

********** debit order

<p>To start off, I do not have any contract with Vodacom nor am I a customer. </p> <p>I have tried contacting their call centre , and waste of time as nothing accomplished , I wrote an email to notify Vodacom of this ********** activities being dome in my name. Unfortunately no response from them,</p> <p> </p> <p>I already instructed my bank to reverse the orders. Unfortunately I suspect there's more than 2 debit order **********ly opened in my name on Vodacom . so for every debit, I will request my bank to reverse . I have the reference of this ***** . </p>

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Replies (1)
Vodacom
Vodacom's reply16 Nov 2016, 11:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team