SS
Samukelisiwe S

1 reviews | Active since Jun 2011

21 Feb 2017, 08:14

********** Debit

<p>I am sick and tired of always writing a complain about the same thing every month. My contract expired Nov last year already and vodacom is still charging me R109 every month I dont know for what as I told them to change my nr into prepaid. Please refund me my money now and close my acc. I am sick and tired of this bad service and will never take anything with this nonsense company again.</p>

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Replies (1)
Vodacom
Vodacom's reply21 Feb 2017, 09:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,