********** data top-up account

After receiving terrible service from Vodacom Chatz Westgate an unauthorized data top-up account was added on to my account. Vodacom's customer care advised that I send an email with all the details and affidavit to *****Disputes.....to no avail. I have gone back to customer care and explained my situation and regrettable I could not be assisted. I feel cheated as no one is willing to assist me yet every month Vodacom bills me for a gadget and data I do not have or use.