MB
Mahomed B

1 reviews | Active since Aug 2015

30 Nov 2017, 07:44

********** data service and poor customer relations

I lodged a hello peter complaint regarding my data which Vodacom is *****ing from me, month after month, putting me under duress to purchase more data. Furthermore they take forever to respond and their customer service staff are *********** and have no clue as to what is really going on, they all provide different stories regarding my data issues. Worst experience ever and STILL not resolved after many months of querying.

0
Replies (1)
Vodacom
Vodacom's reply30 Nov 2017, 11:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team