RD
Roxy D
1 reviews | Active since May 2013
27 May 2015, 08:06
********** DATA CHARGES
Beware of Vodacom's latest ****! They are about to debit my account for R5000 worth of DATA for this month! On taking my phone into the Vodacom store it turns out each time sales assistant manually turned the cellular data OFF (in both the individual application itself as well as under the \cellular") for all the phones apps it AUTOMATICALLY turns back on to ENSURE cellular data is used...ringing up my account without me knowing it until the bill arrived! I am then told my account will be debited regardless and it will take up to 2 weeks to investigate...plus whats best is that I have to either completely turn off my cellular usage (IE Switch off my phone) or continue to ring up an even bigger data bill until someone gets back to me? (strange thing too is the last Vodacom Invoice that was sent was for February and I am unable to even log in to check my account... but one thing is for certain the debit orders will still come off I'm sure!) SERVICE REQUEST NO S3-8597D-DR20 """
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Vodacom's replyOfficial
27 May 2015, 12:16Hello RoxyD,
As per our previous telephone conversation, ref PC-0W9V-1DGV2O, you have identified and explained to me that you booked your handset in for repair(based on the problem you were having). I have also explained to you that once the Job Repair is complete, that you email me the findings so that i can assess and assist you further in this regard.
As per our previous telephone conversation, ref PC-0W9V-1DGV2O, you have identified and explained to me that you booked your handset in for repair(based on the problem you were having). I have also explained to you that once the Job Repair is complete, that you email me the findings so that i can assess and assist you further in this regard.
Best regards,
Vodacom's reply27 May 2015, 12:16
Official
Hello RoxyD,
As per our previous telephone conversation, ref PC-0W9V-1DGV2O, you have identified and explained to me that you booked your handset in for repair(based on the problem you were having). I have also explained to you that once the Job Repair is complete, that you email me the findings so that i can assess and assist you further in this regard.
As per our previous telephone conversation, ref PC-0W9V-1DGV2O, you have identified and explained to me that you booked your handset in for repair(based on the problem you were having). I have also explained to you that once the Job Repair is complete, that you email me the findings so that i can assess and assist you further in this regard.
Best regards,