********** contracts openend

<p>I have 8 numbers currently on contract at Vodacom . Since last year September all of a sudden more and more numbers/contracts were added and we are standing on 24 numbers as for today. I spoke to Vodacom for the past 3 months now to try and sort this out, with obviously no luck! I sent through all the forms their ***** analysis team requested to investigate my account. Every second week my phones get cut off and it's a phone call of 2 hours average to get the phones back on again. A week ago they told me they'll have news on whats going on by the 23rd of May- well that also DIDN'T happen. Everyday I have to phone in and explain my situation over and over again although ALL THE CALLS ARE RECORDED and you get reference numbers for whatever reason! I am a businessman and I've got a RED VIP package with unlimited calls and one RED ADVANTAGE contract among others , as from last week Vodacom downgraded all my contracts to Pre-Paid due to their negligence and due the fact that there are contracts opened under my name with a ********** DEALER CODE! I stopped my debit order which was close to R20 000 where it usually was R5500 - R6000. I however paid the amount due for only MY contracts for March and April. Due to Vodacom's pathetic service and negligence I use about R400's airtime per day, coming from the top contract!!! In this 3 months nobody at Vodacom was able to help me, tell me what's going on or try to sort out this mess, coming from Vodacom's side!!! Incredibly pathetic is the least I can say!</p>