1 reviews | Active since Sept 2013
Please note my information was falsely used to take 3 contracts with Vodacom upon receiving the statement I immediately contacted the call centre which I was told to get an affidavit with my ID which I did & emailed it.<br> This was done last month already thereafter after I sent numerous follow up emails & even called your legal department to which they said it takes 3 days .Till date I have not received any feedback .<br> <br> Yesterday I received a statement saying that I owe Vodacom R4288.00 .This is seriously outrageous!<br> this has caused a lot of inconvenience to me not forgetting the damage to my credit scoring as the statement shows that I have not made any payments. I AM NOT GOING TO PAY FOR SOMETHING THAT I DO NOT OWN. This is poor customer service from VODACOM surely someone has seen this query it would be appreciated if you could actually to the job you are being paid to do.<br> <br> This is just goes to show how easy it is for people to commit ***** & how the paper work is not been properly checked by the respective departments!<br> I expect feedback NO LATER than today as I have waited far TOO long to get a response about time someone takes action.
Best regards,
Best regards,
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