PT
Patrick T

1 reviews | Active since Jan 2020

17 Jan 2020, 12:40

********** contract with Vodacom

Good morning. My name is Patrick Tlolane i am from Limpopo. I did an upgrade at Vodacom shop at Mall at Lebo lebowakgomo in October for data and took another contract for 2 huawei p30 lite. All in all i was going to be paying around R871. 71 per month, which i did on the first month. Last month i paid R1587 and this month i am going to pay R2055. The consultant who did this, did an open line without my concern. I went to the shop and the Manager(Evidence) said there is nothing she can do. She was rude and didn't want to help. I want my contract to be the way we agreed initially and them to pay for extra charges incurred. Thank you.

0
Replies (1)
Vodacom
Vodacom's reply17 Jan 2020, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team