PT
Patrick T
1 reviews | Active since Jan 2020
17 Jan 2020, 12:40
********** contract with Vodacom
Good morning. My name is Patrick Tlolane i am from Limpopo. I did an upgrade at Vodacom shop at Mall at Lebo lebowakgomo in October for data and took another contract for 2 huawei p30 lite. All in all i was going to be paying around R871. 71 per month, which i did on the first month. Last month i paid R1587 and this month i am going to pay R2055. The consultant who did this, did an open line without my concern. I went to the shop and the Manager(Evidence) said there is nothing she can do. She was rude and didn't want to help. I want my contract to be the way we agreed initially and them to pay for extra charges incurred. Thank you.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
17 Jan 2020, 13:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jan 2020, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
