1 reviews | Active since Feb 2023
********** contract upgrade and poor response to resolving matter.
A contract upgrade was approved and signed up on my Vodacom contract account without me or my permission. And insurance was also taken. Meaning the ****s will soon strike again. When I became aware of this I immediately alerted Vodacom. I was told to send affidavit and copies of id with X3 signatures and I did. That was on 5 February 2023. Since then I have never heard anything from them. Instead I'm the one who had to make countless calls to the very poorly managed call centre of theirs. The worse part is that this was done at a store which proves that Vodacom's checks & balances before issuing a contract are extremely poor leaving us customers exposed. All i want is for this urgently resolved and my legit contract restored. I ****ed to the max at their service!!!
I reported the matter and forwarded documents on 5 February 2023. Today is 22 February 2023. Also why should I suffer and be punished while you busy with your dragging investigation. Even Banks don't do that these days. Please restore my contract (on a new profile) then proceed with your investigation. A contract was done at Preller mall Vodacom 4 u, Free Statep and was handled by a Mr Ronan Sinjin Wait (***). Store owner, Mr Tino. Please put me back to my correct contract I implore.
*** and ***
I reported the matter and forwarded documents on 5 February 2023. Today is 22 February 2023. Also why should I suffer and be punished while you busy with your dragging investigation. Even Banks don't do that these days. Please restore my contract (on a new profile) then proceed with your investigation. A contract was done at Preller mall Vodacom 4 u, Free Statep and was handled by a Mr Ronan Sinjin Wait (***). Store owner, Mr Tino. Please put me back to my correct contract I implore.
*** and ***