********** Contract Upgrade

I informed Vodacom of a ********** upgrade which I'm paying R 500 + p/m. They asked me get get an affidavit from the police station and a copy of my id which I did. I then got an email from eccclo AT vodacom DOT COZA stating the following: \Please be advised I have received your mail and have escalated it through to our ***** department.". This was a week ago and I've had no feedback as yet.<br> <br> Please refer to the following: PC-0W63-4JUXSN"""