********** Contract upgrade

I recently got ***** by vodacom as well, I went to inquire and but till now no one has responded to my inquiry till now.<br> <br> On the 1st April there was a debit on my account of R 814 which was way more than I usually pay for the \my 3 Gig\" contract. the contract usually cost me R209, it was just a data contract without a device. I went to Vodacom Eastgate to inquire, I was told by a vodacom consultant that someone **********ly upgrade my contract and they took a device along with the contract(iPhone 6 plus). I was told I must to the police station to get an Affidavit with my statement which I did and submitted on the 2nd of April. <br> <br> I am still in possession of the SIM card I did say to the vodacom consultant that I am happy to pay for the Data and Airtime that I used but not device. To add to inconvenience I was forced to go and stand on that nightmare of a queue to find out how far was the process because I was told it takes 14 days, 16 days later my request was not touched by anyone. As if that was not enough Vodacom had a nerve to send a statement for this month which include payment for the device.<br> <br> till today I had not got feedback!!ITS BEYOND APPALLING!!"