MR
MULALO R

1 reviews | Active since Sept 2012

25 May 2017, 13:44

********** Contract under my name, No resolution for 6 months now

<p>An additional line added to my Contract with Vodacom since August last year, Reported in January 2017 and still not resolved to-date.</p>

0
Replies (3)
Vodacom
Vodacom's reply25 May 2017, 15:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 May 2017, 08:18
Official

Dear Mulalo,

We'd like to investigate this.

Please reply to the email I've sent you.

Regards,

UW

MR
MULALO R's update13 Jun 2017, 09:18
Reviewer Update

This matter is still pending, I get asked the same questions and no answers given from your department