1 reviews | Active since Feb 2010
********** contract renewal - vodacom does nothing - or it happens with their blessing
My contract ending October 2016 was **********ly renewed in February 2017 by some Nonqayiko without my concern. vodacom bills show charges for Handset i never received. Thembelani said he lodged a complain to start my refund process which takes +7days. when I inquired mid April at ***** section ********** Thembeka said the system wrote that i was no longer interested and not ***** but is pending. he promised to escalate the problem. I was send from Pillar to Post every time, Vodacom interrogating me like i am guilty of *****. Then they demanded affidavit (waited 3hrs at police station to get it) and my id copy of which i send on April 24 ***~SCR4 . Co. did nothing since -Vodacom does not care and each time i call i am given more charging numbers which either does not answer or they tell me to get a lawyer to defend me or call ICASA. -If Vodacom allow people to get away with ****** its brand will be destroyed and eroded in no time. I had such high regard for Vodacom and thought the company was worth trusting but not anymore.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra
Dear Customer,
Please note that we are unable to reach you regarding your complaint.
Regards,
Cassandra