********** contract processed

Vodacom have done ********** contract on my account number IO295536-4 Miss van Staden. The monies are being deducted form my account on a monthly basis. i have been in contact with Vodacom to resolve this with no success. I keep getting empty promises and the staff and Vodacom seem to not care to resolve this. I have been reversing the debit orders with my bank and paying the correct amount due to Vodacom and is costing me an Extra R35 on bank charges. All just because Vodacom does not know what they doing and does not care. Then Vodacom still sends me messages to saying that my service will be cut even though the valid contracts are paid up. How can I be expected to pay for something I don't have.