********** contract opened

Item: Vodacom
Rating: 1
Author: ruth M

Someone opened a cellphone contract using my details. I fail to understand how cellphone contracts are opened without the person's actual ID because I have never lost my ID or misplaced it. this is very infuriating because its having a very negative effect on my credit record.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

20 Oct 2017, 09:38

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply20 Oct 2017, 09:38

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

********** contract opened

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