MM
Maki M
1 reviews | Active since Feb 2019
09 Mar 2023, 09:10
********** CONTRACT EXTENSION, STILL!!
I am still receiving invoices after Vodacom confirmed that my ********** contract extension has been reversed. This is so unacceptable. Can my name be totally removed from your records!!!! This is impacting on my credit profile, dear VODACOM.
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Vodacom's replyOfficial
09 Mar 2023, 10:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Mar 2023, 10:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
MM
Maki M's updateReviewer Update
10 Mar 2023, 14:06I requested for a cancelation in time. That could not be processed due to the ********** extension of the contract that was made which took time. Now I am being told that the reversal took long and now I must pay for the new invoice. Vodacom, this is now theft. How am I liable for the new invoice of the new contract, otherwise you can't cancel it??????
MM
Maki M's update10 Mar 2023, 14:06
Reviewer Update
I requested for a cancelation in time. That could not be processed due to the ********** extension of the contract that was made which took time. Now I am being told that the reversal took long and now I must pay for the new invoice. Vodacom, this is now theft. How am I liable for the new invoice of the new contract, otherwise you can't cancel it??????