AL
Alwyn L
1 reviews | Active since Apr 2012
02 Jan 2021, 10:46
********** contract
I upgraded my data contract of 100 GIG per month end November 2020 which would expire December 2020. I phoned Vodacom early December as my new contract did not reflect on my account. Vodacom said it will only come into effect when the previous contract expired end December 2020. Now I found out that my "upgrade" was to a 1 GIG per month contract!!!!! why would I ever upgrade from 100 GIG to 1 GG???
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
02 Jan 2021, 16:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2021, 16:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team