AP
AIDEEN P

1 reviews | Active since Oct 2018

21 Dec 2018, 09:14

********** CONTRACT AND YOU STILL TRYING TO MAKE ME PAY !!!!!

So this is my third complaint, first one was ''resolved'' according to Vodacom until I received my statement and they are still billing me for a ********** deal done on my line. I have lodged a second complaint about this exact problem only to get an accounts person to phone me to collect monies, and when explaining to the accounts person, they said they will send me documentation to lodge a ********** claim.

I agreed to pay R300 which is for 2 months line rental on my old package and not the ********** deal!! And guess what as usual - I have not received anything of the sort. No documentation to lodge the ********** deal.

But I did receive and sms reminding me to pay the R300 that we agreed to!!!

VODACOM YOU ARE ABSOLUTELY USELESS!!!! I WILL NOT PAY YOU ANYTHING!!!! AND PLEASE TRY HAND ME OVER AND TAKE ME TO COURT AND LIST ME AS A BAD PAYER.......I WILL HAVE A FIELD DAY IN COURT AND THE MEDIA!!!!

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Replies (1)
Vodacom
Vodacom's reply21 Dec 2018, 09:19
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team