MM
Marco M

1 reviews | Active since Mar 2012

13 Mar 2018, 14:27

********** contract and Vodafone does not help

I phoned in about two months ago explaining to Vodafone that someone is trying to take contract out on my name. They said they would phone me back and never did.

Now I get a statement and invoice for a contract I didn’t take out!

How does this happen! I don’t even have a contract with Vodafone.

Vodafone please explain how this has happened.

0
Replies (1)
Vodacom
Vodacom's reply13 Mar 2018, 15:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team