********** contract Account by Vodacom store: Centurion Mall vodacom

<p>My Contract expired on 02 July 2016 and on the 14 July 2016 someone from vodacom accessed my details and may a fruadulent copy of my ID and upgraded my contract and it was processed.</p> <p> </p> <p>I logged a complaint on the 26 of July with the store and vodacom to resolve and cancell my contract. Today is 04 October 2016 after tons of calls and reference numbers to vodacom and a due amount of R 8435.00 with no feedback as promised by all call centre staff I spoke to.</p> <p> </p> <p>Vodacom please reslove my query and close my account. I dont have the time to sort out your housekeeping issues for you. I am sick and tired of your rude staff who put me through from person to the next and eventually have the phone put down on my ear.</p> <p> </p> <p>I am so sick and tired of calling and to be told nothing because no one knows nothing yet you want to take my money and not resolve my query.</p> <p> </p> <p>this is so embarassing, it takes a ***** 10 minutes to upgrage my contract and get away with it but it takes you more than three months to resolve my query. </p>