1 reviews | Active since Jan 2018
********** contract /account after a year
A ********** contract was taken out under my name in 2016, this was rectified and I canceled my account with Vodacom due to lack of faith in the products and services. Almost a year and a half later I get feedback from HP attorney's saying I have been blacklisted and owe Vodacom R3715.00, this after numerous calls and explaining to Vodacom the situation ad being told they will get back to me and never hearing from them again, I then go to aVodacom shop and they tell me there's nothing they can do the account has been cancelled. Being black listed and labeled a bad debtor for the fault of Vodacom is unacceptable. I would not recommend using Vodacom as a service provider as their only goal seems to be to take ur money, working in the medical service industry on a retail level I know the importance of keeping customers happy this is not the goal of Vodacom or their staff, they go out of their way to make u feel like ur a ******** and taking chances. I will not be paying for a service I have cancelled and haven't used in well over a year. Be wary of Vodacom and make sure you keep coppies and reference numbers for anything you do with this company
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
