1 reviews | Active since Jan 2018
********** contract account
Hello Peter
So today while I was making an enquiry about my Vodacom services I was informed that I have an outstanding balance of +- R8000.00 on a contract deal that I have no clue about. I'm a Vodacom prepaid customer and have been for many years. I spoke to two different customer service consultants,Pumlani and Khanyisa who and and both have been a dead end. Please help me clear my name.
Kind regards Busi
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Busi
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Dear Busi
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,