BM
Bonolo M

1 reviews | Active since Apr 2013

13 Apr 2022, 08:10

********** contract

A Vodacom contract was opened in my name **********ly last year. I have reported the issue over the phone and at a Vodacom store. I am now blacklisted because Vodacom can't deal with this issue. My husband keeps getting calls from the accounts department saying I need to pay outstanding fees. I am beyond angry now. I can't even get hold of the person in ***** that is allegedly handling my case.

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2022, 09:14
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team