1 reviews | Active since May 2015
********** contract
<p>i did not upgrade my phone March2016 as my son was young and damaging it too much. phoned to switch my nr to prepaid until im ready to upgrade. Consultant conviced me to take out a data package that would run month to month and ensured me i wont be prohibited to upgrade when im ready due to this. Now Vodacom is telling me a different story. This is *****. The call was recorded but no one assists. I need to cancel this which i did not agreed to to no avail. Should i now go through consumer protection tribunals. Michelle Shanahan</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
