********** contract
<p>I'm very unhappy with how Vodacom deals into matters of a contract that was never signed for or authorized by me. I noticed my debit order with Vodacom kept on with a substancial amount with one of the highest package that was never authorized.</p> <p>Who gives them the right after i send an affidavid and copy of my ID document and till now no one has came back since February.</p> <p> </p> <p>Why we know it is a *****ulant contract, we paid up a contract nr of same amount and same package in full to switch over to Pay - as - u-go on that number. We ported a PAYG number over to Cell C. One factor that really specify this as *****ELENT is that you cannot PORT a contract number. They saw this opportunity and opened by themselfs another contract exactly the same so they could continue billing the account of the same amount.</p> <p> </p> <p>What do somone have to do to stop ***** in this country.</p> <p> </p> <p>U are going to loose a very good customer since the begining of Vodacom's birth.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
