PR
Prideshan R

1 reviews | Active since Dec 2016

26 Dec 2016, 15:54

********** contract

<p>In January 2015 a ********** Vodacom contract was taken out on my name in Johannesburg. In February 2015 the installment of approximately R680 was deducted from my bank account. When I became aware of this I have been back and forth between the Vodacom shop at the Liberty Midlands Mall and the call centre for assistance. </p> <p> </p> <p>As a result of reversing these transctions have been listed with Trans Union for nonpayment of this ********** contract. I have been adversely affected and I have been unable to take out a new contract due to this negative credit rating.</p> <p> </p> <p>This has caused a lot of stress and frustration on my part and would appreciate it if somebody could contact me to rectify this problem.</p> <p> </p> <p>Prideshan Reddy</p>

0
Replies (2)
Vodacom
Vodacom's reply27 Dec 2016, 07:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

PR
Prideshan R's update03 Jan 2017, 12:34
Reviewer Update

Hi...I would just like to know how long will it take for some one to call me...it's been a week now!!..thank you