********** CONTRACT

Contract was **********ly taken at Vodacom on my name in April and I noticed after June as I was worried where is my money dissappering to from my account only, I then went through my bank statement to check whats really going on and to my suprise the were debit orders from Vodacom I then contacted their customer service to be told I have a contract, I was then given an email address for their ***** department to forward the required documents for them to execute the investigation. I have sent all what was required from me same month June and was told to wait for 14 days to get a reference,14 days passed without any acknowledgment from Vodacom I called their customer service again and I was never assisted was told I must communicate with the ***** department through the email as there is no line for them, then towards the end of July that is when I only received an email with reference number from them still stating that the process will take 14days, another 14 days passed without any communication from Vodacom and I sent another email again mid August to ask what is really happening no one still ever borded to reply back to me. Surely Vodacom doesn't care while my name is being ruined my credit record is being messed for a contract that I have nothing to do with it, VODACOM PLEASE CONTACT ME AND TELL ME THAT YOU HAVE CLEARED MY NAME FROM BUREAU OR ELSE I AM TAKING THIS FURTHER WITH OMBUDSMEN SINCE NO ONE CARES TO CONTACT ME OR REPLY TO MY EMAILS