1 reviews | Active since Jan 2018
A ********** contract was opened on 27 Dec 2015 using my details. Debit orders were through my account without my authorisation. I called Vodacom customer service to report the matter. It took Vodacom four months for Vodacom to stop debitting my account. This ********** account was stopped but it was not cancelled. This contract has handed over and any amount of R10 312 is still as owing in my credit bureau. Vodacom has not cleared my credit bureau.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Msizi
Please be advised we have responded to you with feedback via email.
Have a pleasant day further!
Regards,
RJ
Best regards,
Dear Msizi
Please be advised we have responded to you with feedback via email.
Have a pleasant day further!
Regards,
RJ
Best regards,
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