********** contract
I received a call on the 13/04/2017 from a Vodacom consultant informing me that my account is in arrears. To my surprise I know nothing about a contract that was opened on the 24/02/2017 at Eastgate mall shop no 49775. I was then told to go to my nearest vodashop to report this, I went to jabulani mall. I was told that a ***** case was opened for me , and the ***** department will call me, up until today no one has called me .
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Vodacom's replyOfficial
06 Dec 2017, 14:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Dec 2017, 14:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,