********** Content Services

<p>Copy and Paste from my emails to Vodacom customer services:</p> <p> </p> <p>Hi,</p> <p>I haven't received any feedback as yet...??</p> <p> </p> <p>Another amount has been deducted from my June account as well already.</p> <p> </p> <p>I've searched the internet and found enormous amounts of complaints and ********** activities via content services reported by Vodacom customers.</p> <p> </p> <p>What have Vodacom done about this...??</p> <p> </p> <p>First step I took was to send STOP ALL to 31050 - yet this returned the following message:<br />"You are currently not subscribed to any WASP services"</p> <p> </p> <p>However, when I had a look at my account online I noticed under the "My Services" tab that content services named "****tank" was active on my account. I immediately deactivated it.</p> <p> </p> <p>The number in question is on a data contract ONLY and the SIM only used in a 3G modem.<br />This SIM has never been used in a phone, thus I couldn't have subscribed to any content<br />services by clicking a link or via SMS ext. This content services was activated on by account by<br />someone else, without my knowledge or CONSENT!</p> <p> </p> <p>I want to make this very clear - VODACOM debit my account without my knowledge or CONSENT, and NOT the content services party.<br />I WILL NOT PAY THE ********** CONTENT SERVICES DEDUCTED FROM MY ACCOUNT!</p> <p> </p> <p>When will these amounts be removed from my account...??<br />What is Vodacom going to do to GUARANTEE me that these ********** CONTENT SERVICES will never be billed on my account again...??</p> <p> </p> <p>Regards,<br />Righardt</p> <p> </p> <p>From: Righardt Guse ********** />To: ********** ********** />Sent: Friday, June 9, 2017 7:30 AM<br />Subject: Content services charged on account</p> <p> </p> <p>Hi,</p> <p> </p> <p>Trust you are well...</p> <p> </p> <p>On my invoice for May 2017 an amount of R298.18 was charged for Content Services.<br />I have no idea why this was added to my invoice - Please let me know what this charges is for.</p> <p> </p> <p>Account Number: I1596***<br />Cell Number: 082*******</p> <p> </p> <p>Regards,<br />Righardt</p>