pS
pieter S

1 reviews | Active since Mar 2013

02 Oct 2015, 09:19

********** conduct by Vodacom

I had an enormous dispute with Vodacom in respect of my bill. Vodacom eventually issued a credit note in September 2015. On 2 October 2015, they still debited my account with R 51 000, despite the credit note issued more or less 2 weeks earlier. This is not negligent or enrichment, this constitutes *****. I have been a client for more then 10 years, and it is clear that Vodacom does not give a damn about loyalty. I will obviously move to another service provider, but have to report the CEO and board of Directors to the Specialized Commercial Crime Unit first. how unnecessary !!!

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Replies (1)
Vodacom
Vodacom's reply02 Oct 2015, 09:21
Official
Hello Pjs234,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team