pS
pieter S
1 reviews | Active since Mar 2013
02 Oct 2015, 09:19
********** conduct by Vodacom
I had an enormous dispute with Vodacom in respect of my bill. Vodacom eventually issued a credit note in September 2015. On 2 October 2015, they still debited my account with R 51 000, despite the credit note issued more or less 2 weeks earlier. This is not negligent or enrichment, this constitutes *****. I have been a client for more then 10 years, and it is clear that Vodacom does not give a damn about loyalty. I will obviously move to another service provider, but have to report the CEO and board of Directors to the Specialized Commercial Crime Unit first. how unnecessary !!!
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Replies (1)Vodacom's replyOfficial
02 Oct 2015, 09:21Hello Pjs234,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply02 Oct 2015, 09:21
Official
Hello Pjs234,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
