SS
Sibylle S

1 reviews | Active since Aug 2017

26 Feb 2018, 15:30

********** charges on my account

Checking my invoice, vodacom started charging me R8.77 a day for something called VodafoneL p-squarem-hooked-c-01 - I never signed up for anything and have no idea what this is. It seems many people are having charges? Why are you charging me **********ly for items i did not purchase?

0
Replies (1)
Vodacom
Vodacom's reply26 Feb 2018, 15:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team