********** charges/******* deduction from account
<p>I have had my Vodacom contract for 20 years and have NEVER subscribed to content services. This month, Vodacom deducted R12 000 from my account for content services - even though when I queried this, they admitted that there are no subscriptions for content services on my account. I am opening a case of ***** regarding this.</p>
Dear Judy,
As discussed your query has been resolved.
Regards,
Cassandra
Dear Judy,
As discussed your query has been resolved.
Regards,
Cassandra
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Very impressed that this was resolved so quickly.
Very impressed that this was resolved so quickly.