********** Billling

Good day,<br> <br> Its been more than a month since I notified Vodacom (telephonically and sent through and affidavit to the ***** department) that they have been billing me an additional R 149 per month on my account, for a line I do not have! Nothing has been done. No one has gotten back to me. Enquiring with the call center agent I was informed that this line was billed since July 2012!! <br> <br> I need this sorted out and my account credited A.S.A.P. And that does not mean a week from now.<br> <br> That is a total ********** billing of R 5,215.00!! If I de***** Vodacom they are allowed to cancel my contract with out any warning. Can I now cancel mine with out Penalties!?<br> <br> Horrible service! The CPA explicitly protects consumers from behavior such as this, but Vodacom doesn't care. No one is interested in resolving the complaint.<br> <br> Please sort this out now.