1 reviews | Active since Feb 2018
********** billing... Vol 2
Seriously vodacom how f*****g difficult is it to cancel ********** subscription services on my line?!!
Yesterday I was informed this Vodafone live service was deactivated and today its active again...***! I NEVER REQUESTED IT IN THE FIRST CASE! This is unacceptable.
Nice to know Vodacom is sitting pretty while you de***** your clients!
I will be taking this further, starting with the National Consumer Commission of SA.
Looking so forward to your 'copy, paste' automated reply, and no follow up phone call...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Thank you for the posting.
With reference to *** Vlive services were cancelled and these charges were since reversed. We have additionally loaded a data bundle as a gesture of goodwill.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
Thank you for the posting.
With reference to *** Vlive services were cancelled and these charges were since reversed. We have additionally loaded a data bundle as a gesture of goodwill.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,