WF
Wendy F
1 reviews | Active since Dec 2017
23 Feb 2021, 09:43
********** Billing by Vodacom
Vodacom's customer service is absolutely shocking and their ongoing efforts to "successfully" de***** me on a monthly basis speaks to their non-existent business ethics. I have been billed for 2 contracts for 2 consecutive months and it has been impossible to get a refund out of them. I have now lodged a case of ***** against Vodacom with my bank since they have left me with no other option than to escalate the matter.
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Vodacom's replyOfficial
23 Feb 2021, 10:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Feb 2021, 10:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team