TD
Tony D

1 reviews | Active since Jan 2013

03 Oct 2016, 17:08

********** billing and appalling service

<p>Vodacom have been billing me for "content" I did not order. They take zero responsibility, yet they invoice me and collect the money. This is *****.</p> <p>The service I have received in trying to resolve this is downright shocking. They don't answer questions, delay, refuse to escalate etc. What a horrible company to deal with.</p>

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Replies (1)
Vodacom
Vodacom's reply04 Oct 2016, 06:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team