********** BILLING

<p>I HAVE 2 CONTRACTS WITH VODACOM EVERY MONTH A SPECIFIC AMOUNT OF R259.00 IS DEBITED FROM MY ACCOUNT AND I AM CREDITTED WITH AIRTIME, WHICH I CONVERT TO DATA. ALL OF A SUDDEN I AM BEING BILLED R647.33 FOR DATA BUNDLES. I NEVER EVER REQUESTED FOR ANY CHANGES ON MY PACKAGES. I CALLED AND WAITED OVER 1 HOUR ON 14.02.2017, SPOKE TO A VERY *********** PERSON NAMED LATH NKABI, WHO WAS OF NO USE. MY QUERY ISNT EVEN ADDRESSED, BUT I AM BEING OUT THROUGH TO A RIDICULOUS SURVEY. THE MOST DISGUSTING SERCIVE EVER. I WANT SOMEONE THAT KNOWS THEIR JOB, KNOWS WHAT THEY DOING TO CONTACT ME IMMEDIATELY AND GIVE ME ANSWERS. CHECK YOUR VODACOM BILLS, YOU COULD BE GETTING BILLED FOR THINGS YOU KNOW NOTHING ABOUT AND THAT IS NOT ONLY THEFT BUT ALSO *****</p>