********** billing
<p>@Vodacom @Vodacom111 !!!!!<br />I am totally infuriated with your service . I have logged a complaint for you to investigate a ********** billing and calls made on my account. I called your contact service and requested that the line be blocked. Today, I received an invoice of R6800. I don't have a cellphone contract with vodacom , I only have a 2MB Data contract which was with AutoPage for R109, this has been so since 2011. The contract with AUTOPAGE was taken over by Vodacom in FEBRUARY 2016 and I was told that nothing was going to change. I have never wanted to contract with Vodacom as I know from previous experience that you guys are ************, I want nothing to do with your network. When I came to your walk in Centre to report the matter, I asked the lady to call the said phone number and a man answered the call whilst I was standing right infront of her . I told her my contract is for data only and I have the contract which can be provided as proof. Someone out there is using the same sim as me or has a phone number that is similar to my SIM card .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Kindly note that we have reviewed your customer incident.
Please refer to correspondence communicated 2017-02-16 at 15:49:19 and today per outstanding detail.
Warmest regards
Elroy
Best regards,
Kindly note that we have reviewed your customer incident.
Please refer to correspondence communicated 2017-02-16 at 15:49:19 and today per outstanding detail.
Warmest regards
Elroy
Best regards,
