********** Billing

<p>The following invoices for Vodacom, B ********** 45 & B ********** 44 have amounts have amounts of R30 & R 640.20 charged respectively. These are 3G numbers used for the past 3 years and I have never gone over my limit. These amounts are for R30 laptop installment and the R640.20 is for data usage. If you look at the R30 number you will find that months ago, i ran out of data, i had to manually purchase extra data so i cannot understand how i can suddenly be billed for data usage when this contract has a limit. I want a detailed explanation of these additional charges, I am going to the Ombudsman. I have been a Vodacom client for the past 15 or more years, this is disgusting and totally unaccepatble, I had a call from a call centre agent with such an attitude, i refuse to speak to an agent, i need this escalated to a Manager and i need my refund on this over charges immediately. My debot order has gone through for these full amounts and i want my money back.</p> <p> </p> <p>very upset</p>