TW
Tamlynne W

1 reviews | Active since Aug 2015

05 Aug 2015, 17:54

********** BILLING

Vodacom deducted a ludicrous amount off my account this month for 'wifi' data charges which I apparently accumulated while 'connecting' at home. I have been staying with a friend since 1 June and hence, could not have used up that much data, only returning home to fetch clothes etc.<br> <br> No one has come back to me to fix this, I asked whether they can tell me what sites had been visited and no one has been able to help me. Only too quick to deduct funds when history clearly shows I never spend that kind of money on wifi.

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Replies (1)
Vodacom
Vodacom's reply06 Aug 2015, 09:13
Official
Hello TammyWSA,

Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.

A consultant will make contact with you in due course to assist with your query.

Kind regards,
Vodacom Consumer Website Team

Best regards,