TW
Tamlynne W
1 reviews | Active since Aug 2015
05 Aug 2015, 17:54
********** BILLING
Vodacom deducted a ludicrous amount off my account this month for 'wifi' data charges which I apparently accumulated while 'connecting' at home. I have been staying with a friend since 1 June and hence, could not have used up that much data, only returning home to fetch clothes etc.<br> <br> No one has come back to me to fix this, I asked whether they can tell me what sites had been visited and no one has been able to help me. Only too quick to deduct funds when history clearly shows I never spend that kind of money on wifi.
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Replies (1)Vodacom's replyOfficial
06 Aug 2015, 09:13Hello TammyWSA,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Aug 2015, 09:13
Official
Hello TammyWSA,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Best regards,
