HB
Heindrich B
1 reviews | Active since Mar 2020
13 Jun 2022, 14:21
********** behaviour on Insurance
Most *********** people I've ever had to deal with regarding comprehensive cellphone insurance. Please under no circumstances use Vodacom insurance and rather get yourself a 3rd party insurance. Nothing on their system correspons and thus every single claim gets rejected. This is really pathetic and now I've paid over two years worth of insurance for no cover and sitting with two broken devices. Utterly ridiculous. As soon as the rest of my contracts expires I'm leaving Vodacom.
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Replies (1)Vodacom's replyOfficial
13 Jun 2022, 16:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jun 2022, 16:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
