SK
Sikhulile K
1 reviews | Active since Feb 2021
26 Feb 2021, 05:11
********** behavior from Vodacom and Mondo
My contract was cancelled within 7 days ioon inception. Yet Vodacom keeps on debiting my account. I was sold a data based on incorrect benefits. Lisren to the sales call and subsequent calls to Mondo. The rooter was collected from me in December and i am not using the benefits from the contract. Refund my money and confirm this policy is canceled
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Replies (1)Vodacom's replyOfficial
26 Feb 2021, 07:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2021, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
