********** behavior
I am an existing Vodacom client. Have had two contracts with them with on ending soon. I am guttered by the service I have received. Constantly call the call Centre to refund my airtime in which Vodacom continues to *****.
I understand your earnings have decrease due to the implementation of you being required to stop the interest connection once data has been depleted but you see fit to take my airtime.
Lord knows how many times I have called and was told my limit has been set to zero and once my data is depleted, it should use my airtime. But this month alone over R100 has been taken by Vodacom.
Once even asked a consult at Vodacom that would they stay would Vodacom with the service I’m getting and the consult got made and raised their voice at me.
It will take a lot for Vodacom to convince me to upgrade my contract which they have been calling to do but I’m sure they value me as a client.
Please refund me my airtime
Number ***.
It’s got to a point where I come to hello petter as I have lost hop.
